Privacy policy

Hooptopia^™ is the software your basketball club uses to run registrations, rosters, schedules, messages, and payments. Your club decides what to collect; Hooptopia^™ stores and processes it on the club's behalf to make those features work.

Only what's needed to run your club:

• Account details — name and email you sign in with.
• Player and family details — the information a parent enters when registering a player (name, age/grade, team, and the contact details you choose to provide).
• Payment details — handled directly by Stripe, our payment processor. Hooptopia^™ never sees or stores full card numbers.
• Content you create — messages, schedule RSVPs, and similar activity inside the app.

To operate your club and nothing else — showing your schedule, sending team messages, processing registrations and payments, and giving coaches and admins the tools to run their teams. We do not build advertising profiles or analyze your behavior to sell you things.

• We never sell, rent, or trade your personal data.
• We never share your data with advertising or analytics partners.
• We never resell your email address or phone number.
• We never hand you to third-party recruiting services or marketers.
• We never run ad networks or tracking pixels on our pages.

Only the essential service providers needed to run the app, and only so they can perform that service for us:

• Stripe — to process payments securely.
• Our hosting and database providers — to store and serve the app, bound by contract to protect your data.

We may also disclose information if legally required (for example, a valid court order). That's it — no one else.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

We text only people who opted in, only about their own request. See our texting policy: https://www.hooptopia.app/sms.

We use a single, essential login cookie to keep you signed in. That's it. We don't use advertising cookies, tracking pixels, or cross-site trackers — which is why you won't see a cookie-consent wall on Hooptopia^™.

Hooptopia^™ is built for youth sports, so we handle children's information — but only under a parent or guardian's direction, and never for our own commercial purposes.

• A child's information is entered and controlled by their parent or guardian (or a club admin the family has entrusted) during registration. We collect it as the club's service provider, to run the club's program — the club, as the child's program, obtains the parental consent to participate.
• We collect only what the program needs — typically the player's name, age or grade, team, and a guardian's contact details — and never require a child to disclose more than is reasonably necessary to take part.
• We use children's information only to operate the club (rosters, schedules, team communication, registration) — never for advertising, marketing, profiling, or sale.
• A parent or guardian can review a child's information, correct or delete it, and refuse any further collection or use at any time — through their club admin or by emailing us. Deleting a child's information may end that child's participation in features that depend on it.

For any question or request about a child's data, contact your club admin or email privacy@hooptopia.app.

You can ask us — or your club admin — to access, correct, or delete the information we hold about you and your family, and we'll take care of it, except where we're legally required to keep certain records (such as payment receipts for tax purposes).

Because we never sell or share your personal information for advertising, there is nothing to opt out of on that front — the answer is already no. Depending on where you live (for example under California's CCPA or similar state laws), you may have additional rights; email us and we'll help you exercise them.

We keep your information while your club is active. You can ask your club admin — or contact us — to correct or delete your information, and we'll take care of it, except where we're required to keep certain records (for example, payment receipts for tax purposes).

Data is encrypted in transit (HTTPS), payments run through Stripe's PCI-compliant systems, and access is limited to what each role needs. No system is perfectly secure, but we treat family data as seriously as we'd treat our own.

Questions about your data, or want something corrected or deleted? Reach out to your club admin, or email us at privacy@hooptopia.app.